Questions?
There are many different ways to make candles. There are different types of wax, scent, and wicks. There are also many misconceptions about the candle industry. Our Own Candle Company strives to make the highest quality, safest candles on the market. Please see below for some of the most frequently asked questions.
Is there lead in your wicks?
No. The candle industry has had a self-imposed ban on lead wicks since 1974. U.S. federal regulators later voted it into law in 2003. You would have a very hard time finding a candle with a lead wick in it in the United States.
How long do your candles burn?
Our large Mason Jars and decorative tins burn for up to 100 hours. Our Mini Masons burn for up to 30 hours. Our Melts have 6 separate cubes of wax. Each should last 2 to 4 hours.
What are your candles made of?
Our candles are made from a blend of paraffin and soy. Both have properties that make our candles so great. We use a blend that allows our candles to have vibrant colors and throw the scents throughout the room. They are also clean burning and leave no wax residue when burned properly.
Why do candles smoke sometimes?
A well-made candle will create virtually no smoke when burning properly. However, if the wick becomes too long, or an air current disturbs the flame's teardrop shape, small amounts of unburned carbon particles (soot) will escape from the flame as a visible wisp of smoke. Any candle will soot if the flame is disturbed.
To avoid this, always trim the wick to 1/4 inch before every use and be sure to place candles away from drafts, vents or air currents. If a candle continually flickers or smokes, it is not burning properly and should be extinguished. Allow the candle to cool, trim the wick, make sure the area is draft free, then re-light.
Is this (soot) harmful?
No. The minuscule amount of soot produced by a candle is natural byproduct of incomplete combustion. Candle soot is composed primarily of elemental carbon particles, and is similar to the soot given off by kitchen toasters and cooking oils. These everyday household sources of soot are not considered a health concern, and are chemically different from the soot formed by the burning of diesel fuel, coal, gasoline, etc.
Can candles make me sick?
Although millions of Americans regularly use scented candles without any negative effects, it is always possible that a particular fragrance might trigger a negative reaction in sensitive individuals. Individuals with known sensitivities to specific fragrances may want to avoid candles of those scents. In addition, consumers should remember to burn all candles, whether scented or unscented, in a well-ventilated area.
Orders:
We strive to ship all orders as fast as possible. It's good for both of us. You get the candles faster, sell them faster, and reorder sooner. We fill orders in the order we receive them. We ask for two weeks to fill orders. We can usually fill them much faster, but we still ask for the two weeks. Credit cards will not be charged until the order is shipped. For customers sending in checks, the order will be shipped when the check is received. Our busy season is roughly from August through January. It is during this time that we may need to use the better part of the two weeks. Still, we are usually very fast at getting orders out.